PRIVACY POLICY

Last Updated: 05.28.2026

This Privacy Policy explains how SVEA LLC (“SVEA,” “we,” “us,” or “our”) collects, uses, shares, and protects information when you visit our website, contact us, submit a form, sign up for updates, request catering or event information, provide feedback, apply for a position, or otherwise interact with us online.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you choose to provide to us, including:

  • Name

  • Email address

  • Phone number

  • Messages, questions, or feedback you send us

  • Catering, event, or booking request details

  • Newsletter or marketing sign-up information

  • Job application information, if you apply for a position

  • Allergy, dietary, or nutrition-related questions you voluntarily submit

We may also automatically collect certain information when you visit our website, including:

  • IP address

  • Browser type

  • Device type

  • Pages visited

  • Referring website

  • Date and time of visit

  • General location information

  • Website performance and usage information

This information may be collected through cookies, analytics tools, pixels, server logs, and similar technologies.

2. Website Platform

Our website is hosted through Squarespace. Squarespace may collect and process information necessary to securely provide, operate, maintain, and improve the website, including through required cookies and similar technologies.

For more information about Squarespace’s privacy and cookie practices, please review Squarespace’s own privacy and cookie policies.

3. Google Analytics

We use Google Analytics to help us understand how visitors use our website, improve the website, and better understand the effectiveness of our marketing.

Google Analytics may collect information such as your device type, browser type, pages visited, time spent on pages, referring websites, approximate location, and other usage data. Google Analytics may use cookies or similar technologies to collect this information.

Google’s use of information collected through Google Analytics is governed by Google’s own privacy policies and terms. You can learn more about how Google uses data from websites and apps that use Google services by visiting Google’s privacy and terms resources.

4. How We Use Information

We may use the information we collect to:

  • Respond to your questions, messages, and requests

  • Provide information about our menu, locations, schedule, catering, events, and services

  • Process catering, event, or booking inquiries

  • Send email updates, promotions, announcements, and newsletters

  • Send text message updates or marketing messages, if you opt in

  • Improve our website, menu, services, and customer experience

  • Review customer feedback

  • Evaluate job applications

  • Protect against spam, fraud, security threats, or misuse of our website

  • Maintain business records

  • Comply with legal obligations

  • Enforce our rights, policies, and agreements

5. Email Marketing

If you sign up for our email list, we may send you emails about SVEA, including location updates, menu updates, events, catering, promotions, and other business news.

You can unsubscribe from marketing emails at any time by using the unsubscribe link in the email or by contacting us at contact@sveascandinavian.com.

Even if you unsubscribe from marketing emails, we may still send non-marketing messages related to your inquiries, catering requests, job applications, or other direct communications with us.

6. Text Message Marketing

If you provide your phone number and opt in to receive text messages from us, we may send you text messages about SVEA, including location updates, schedule changes, menu updates, events, promotions, and other business news.

Message and data rates may apply. Message frequency may vary.

You can opt out of text messages at any time by following the instructions in the message, such as replying STOP, or by contacting us at contact@sveascandinavian.com.

7. Online Payments

At this time, we do not process customer payments directly through our website.

If we later offer online ordering, deposits, gift cards, invoices, or other website-based payments, those payments may be processed by third-party payment processors. We do not intend to store full credit card numbers directly on our website.

8. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

  • Make the website function properly

  • Securely provide the website

  • Remember preferences

  • Understand website traffic and usage

  • Improve website performance

  • Support analytics and marketing

Cookies are small files or pieces of text placed on your device when you visit a website. You can usually adjust your browser settings to block or delete cookies. However, some parts of the website may not work properly if cookies are disabled.

9. How We Share Information

We do not sell your personal information in the ordinary sense of the word.

We may share information with service providers and third parties who help us operate our business, such as:

  • Website hosting providers, including Squarespace

  • Email marketing providers

  • Text message marketing providers

  • Analytics providers, including Google Analytics

  • Catering, scheduling, form, or customer communication tools

  • Business software providers

  • Professional advisors, such as accountants, attorneys, consultants, or insurers

  • Government authorities or law enforcement, if required by law

We may also share information if necessary to protect our rights, comply with legal obligations, prevent fraud or misuse, or in connection with a business transfer, merger, sale, or reorganization.

10. Florida Service Area

SVEA primarily serves customers in the state of Florida. Our website is intended for users located in the United States, especially customers in Florida.

11. Children’s Privacy

Our website is intended for a general audience and is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.

If you believe a child has provided us personal information, please contact us at contact@sveascandinavian.com so we can review and delete the information if appropriate.

12. Job Applications

If you apply for a job with SVEA, we may collect information such as your name, contact information, work history, resume, availability, references, and other information you choose to provide.

We use job application information to evaluate applicants, communicate about opportunities, and manage hiring.

13. Data Retention

We keep personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to inquiries, providing services, maintaining business records, improving our business, resolving disputes, complying with legal obligations, and protecting our rights.

When information is no longer needed, we may delete, anonymize, or securely retain it as required or permitted by law.

14. Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no website, internet transmission, or electronic storage system is completely secure. We cannot guarantee absolute security.

15. Your Choices

You may contact us to request access to, correction of, or deletion of personal information we maintain about you, subject to applicable law and our need to keep certain information for legitimate business or legal reasons.

You may also:

  • Unsubscribe from marketing emails using the unsubscribe link in our emails

  • Opt out of text messages by following the opt-out instructions in the message

  • Disable cookies through your browser settings

  • Contact us with privacy questions or requests at contact@sveascandinavian.com

We may need to verify your identity before responding to certain privacy requests.

16. Third-Party Links and Services

Our website may link to third-party websites, social media pages, ordering platforms, maps, scheduling tools, or other services.

We are not responsible for the privacy practices, policies, or content of third-party websites or services. Their own privacy policies and terms apply.

17. Social Media

If you interact with us on Instagram, Facebook, TikTok, Google, or other social media platforms, those platforms may collect information according to their own privacy policies. We may view, respond to, or use information you make publicly available or send to us through those platforms.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Last Updated” date above.

Your continued use of our website after changes are posted means you accept the updated Privacy Policy.

19. Contact Us

If you have questions about this Privacy Policy or would like to make a privacy request, please contact us:

SVEA LLC
Email: contact@sveascandinavian.com
Website: sveascandinavian.com
Service Area: Florida, United States